Click here to read
The history of the

interactive vending
machines

Questions We are Frequently Asked

 
Why is an interactive vending machine better than a regular vender?

The machine looks exciting!  The game, along with the colorful product is like a blinking neon sign saying play me - put in a quarter!  This additional draw attracts customers, and then the challenging game encourages them to play more than once.  Interactivity increases the value that the customer receives from a bulk candy vending machine, because in addition to receiving the candy/gum the customer gets to play a game with the bulk product before it is dispensed.  At most locations, this increases the interest in the machine, and thus the machines sales volume.  The machine's novelty can also help you obtain locations, because many locations want to have a "kid-friendly" atmosphere and because an exciting, new machine will  increase the location's vending revenue.  These points make your location sales pitch more interesting to business owners and managers.

What kind of locations are good for these machines?

How much money will my vending machine make?

Your profits will be affected by any number of unpredictable factors such as the economy, product cost, the amount of traffic at your machines' locations, the number of hours-per-day and days-per-week that your location is open, commission paid to your location, and how well you keep your machines cleaned and stocked.  It is impossible for us or anyone else selling vending machines to predict or guarantee how much any vending machine will make for you.

We can tell you that it is possible to be very successful using our vending machines.  We have many customers that we have been dealing with for over 3 years that continue to purchase our machines and expand their routes.  See our testimonials page.

The old saying "The three most important things in any business are Location, Location, Location" holds true in vending.  To be successful, the idea is to get enough high quality, reliable machines in the right locations, sell the right type of products, and offer great customer service to your location owners.

How much do I have to pay the business owner where my machines are located?

Your machine can be charity sponsored and thus most business owners might donate the floor space at no charge to you.  However, on our route we have found that the better locations typically want a percentage of the machine's sales.  A commission of 20% is a typical starting place for a one location contract.

Are the machines complicated?

Our machines come completely assembled and ready to mount on the stands.  They are engineered for reliability and easy servicing.

Will I need employees?

Not usually, because vending is a great family business.  You can start out part-time because one person can service a medium sized route quite easily.

Where do I buy candy? 

Candy is available from wholesalers in most cities, or you can have product shipped conveniently to your door from . We have very competitive prices.  Click here to see our vending catalog.

Should I use name brand products?

There is no substitute for quality.  Customers expect quality products, and household favorites are more attractive because of the national advertising dollars spent on developing a brand image.  If your machine has non-brand low quality products, or even worse, stale products, your customers will be less likely to use your machines on their next visit to your location.

Do I need a truck or van?

Not usually, the size or our vending equipment permits your using your existing vehicle.

Can I operate from my house?

There is not really any need to have an expensive office or warehouse. 

Are there any special skills required?

Not really,  the most important personality trait is a persistent attitude, and a desire to manage your own business.

How long does it take to get started?

We can typically have your machines to you in a week or two after receiving your order.  When you are placing your order, we can tell you more closely what the delivery time will be depending upon shipping distance, our inventory and our production schedule.

What are 's business hours?

Our sales department is open Monday-Friday 8:00am-5:00 pm Mountain Standard Time.  Our answering service is on 24-7 so you can leave us a message.  You can also email us anytime at info@gumfun.com. 

How are shipping charges calculated?

Normal shipping is FedEx Ground.  Freight is calculated and added to each order based on your zip code and the weight of the packages.  We make every effort to pack each order as efficiently as possible to minimize your freight charges.  If you need your order shipped in an expedited manner, please tell us when ordering. 

How do I pay for my orders?

We currently accept Visa, MasterCard, Discover and American Express.  If you would like to pay by check or money order, we will ship your order after the check clears.  We do not ship orders COD.

Can I track my order's shipment status?

We can give you your FedEx tracking number and you can track your shipment at the FedEx tracking page.  If you provide your email address when ordering, we will email you your tracking number when the order is shipped.

What happens if my order is damaged in shipment?

We cannot be responsible for breakage, damage or loss of merchandise while in transit.  Report all freight claims to FedEx within 10 days of receiving the damaged shipment.  After FedEx submits a claim to us, we will be able to replace the lost or damaged portion of your order.

What is the warranty on products sold through ?

Please read our warranty here.